Craig Glover
Craig is Head of Disputes for our Alternative Legal Services UK, US and EMEA teams. He has extensive experience in Dispute Resolution and delivering bespoke, integrated solutions to meet current market challenges.
Craig manages a team which combines legal expertise, process efficiencies and cutting-edge technology to deliver solutions to complex work (often cross-border) whilst delivering cost and time savings for our clients.
Craig has wide-ranging and deep sector experience acting for financial institutions, energy, infrastructure, government and public sector clients. He has a specific focus developing and implementing processes which are designed collaboratively between our team, subject matter experts throughout HSF and our clients.
Craig specific areas of focus are legal review, litigation support, class actions and complaints handling.
Background
Prior to joining Herbert Smith Freehills, Craig worked in private practice roles at an international law firm and a leading law firm provider of legal and claims solutions to the UK Insurance industry. Craig has been able to combine his subject matter expertise with the project management and client delivery skillset acquired working within the Alternative Legal Services sector, to manage a multi-disciplinary ALT Disputes team.
Experience & expertise
Selected matters
- A major banking group in a regulator-mandated redress review involving assessment and quantification of volume consequential loss claims resulting from alleged failings in the sale of interest rate hedging products.
- An insurance client supporting a customer complaint review. The dispute involves two parties disputing liability for redress payments made to customers. The ALT team reviewed and characterised c.25,000 complaints over a 5 week period. The purpose of the review was to assess which of the parties were liable for the payment of redress.
- RBS Group in relation to the defence of a claim by shareholders relating to the largest rights issue in UK corporate history including management of large-scale disclosure exercise and litigation support.
- An insurance client acting in relation to a class action arising out of historic misconduct and accounting irregularities. ALT provided an end-to-end service including data scoping, processing, hosting, review of documents for disclosure and guidance on workflows/use of legal technology to reduce costs.
- A large multinational financial services client assisting with a section 166 'skilled person' review of the client's anti-money laundering and combatting financial terrorism controls.
- A major oil and gas corporation client by providing eDiscovery services and document review capability via our global team in the context of several disputes, including a long-running international arbitration and related litigation in New York.
